About Me
A passionate digital marketing professional dedicated to helping brands achieve their full potential in the digital landscape.
Empowering Brands to Shine Online
I'm Priyanka Gautam, a dedicated Digital Marketing professional based in New Delhi. With a strong foundation in customer care and data management, I bring a unique blend of analytical thinking and creative problem-solving to every project.
My goal is to help businesses establish meaningful connections with their audience through strategic digital marketing initiatives that drive real results and sustainable growth.
Fast Learner
Quick to adapt and master new marketing tools and strategies
Customer-Centric
3+ years creating exceptional customer experiences
Bilingual
Fluent in English and Hindi for diverse audience reach
Certified
Professional Digital Marketing certification
Skills & Abilities
A comprehensive toolkit for modern digital marketing success, combining technical expertise with creative thinking.
Digital Marketing
0%Strategic campaigns that drive results
Social Media
0%Engaging content & community building
SEO & SEM
0%Search optimization & paid ads
Content Creation
0%Compelling copy that converts
Analytics
0%Data-driven decision making
Email Marketing
0%Automated campaigns & nurturing
Customer Care
0%3+ years of excellence
Data Entry
0%Accurate & efficient processing
Soft Skills that Make the Difference
Experience & Education
A timeline of growth, learning, and professional development that has shaped my expertise in digital marketing.
Work Experience
Customer Care Executive
Swathum Private Limited
- Delivered exceptional customer support across multiple channels
- Resolved complex customer inquiries with 98% satisfaction rate
- Collaborated with teams to improve service delivery processes
- Built strong customer relationships through personalized communication
Data Entry & Calling Professional
Previous Role
- Managed high-volume data entry with exceptional accuracy
- Conducted professional outbound calling campaigns
- Maintained organized databases and records
- Developed strong attention to detail and time management
Education
Digital Marketing Certification
Professional Course
Bachelor of Arts (B.A.)
IGNOU
Higher Secondary (12th)
CBSE Board
Secondary (10th)
CBSE Board
Key Achievement
Professional Milestone
Successfully completed professional Digital Marketing certification, combining theoretical knowledge with practical skills to deliver data-driven marketing strategies that create measurable impact.
Let's Work Together
Ready to elevate your digital presence? I'd love to hear about your project and explore how we can create something amazing together.
Let's Start a Conversation
Whether you're looking to boost your brand's online presence, need help with customer engagement, or want to discuss a potential collaboration, I'm here to help turn your vision into reality.